Always a pleasure to take my vehicle to Pickering Honda. Friendly and professional staff. COVID protocols are good. The Service Associate Brittany Calverley was great and was very helpful.
This is a great dealership with great people. I have purchased my 3rd car from this team. They always go above and beyond. They helped me every step of the way in all of the cars that I have purchased. They go above and beyond and I recommend the team because they are that amazing.
Sunil was very helpful in helping me buy my first car, made everything very simple, and was very friendly too. Emily is so helpful and really takes the time to make sure you know what you’re getting into and she really cares for her customers too. Would definitely recommend Pickering Honda to anyone looking for a car!
Great service Rep. Kept me in the loop and informed me in detail. I have been bringing my car here for 7 + years now. Always happy with the quality of the work done.
Fantastic service. Helpful, quick, efficient. Options to make it all easier: Key drop off night before, online booking, results of work sent via email. All with a smile - way to go Honda Pickering!
Greg Chisholm who is assistant manager of the Service Department always provides us with excellent service. Greg understood what service was required at the time of our visit, the service was done right, and the vehicle was ready on time.
There’s a reason I keep coming back to Pickering Honda for the past 20 years, great service and great staff. Big shout out to Andy, my Service Adviser, for doing a great job, keeping me informed of the service updates and delivering on time.
I was impressed with the pleasant efficient service from the moment I was greeted after driving into the service bay.. The service rep explained everything thoroughly and professionally. I was pleased to see that the Covid-19 protocols were in place . Suffice to say it was an overall positive experience!!
great sales person and sales manager. Jose as usual was great in providing the information we need and made our sale very fast and easy. Manager Hassan closed our deal within our expectations. Great job.
Devon our sales representative was very friendly helpful accommodating and extremely professional. He worked hard to get us a great deal and to get our car ready in a timely manner. Fantastic job by Devon
This dealership has professional approach and attentiveness to your needs. Sunil Patel was accommodative and tentative to our requests. Highly recommend them for your next car. They deliver services and products as promised.
All staff was very friendly and pleasant to deal with. Daniel was very helpful and actually cared about your best interest. I would definitely buy another car from him again.
We have been purchasing Honda for several years. as usual Thayan Karunamoorthi Satisfied us again. Handed over on the day. as promised. One of the reason he has good Team with him
I always feel like my business is very important to Honda when I do business with Pickering Honda! Staff is responsible and follow-up on what they say. Pleasure to work with this group at Pickering Honda.
Devon was very nice I would recommend him to my friends and family I was treated very well and very satisfied hat's off to Devon
Went for a service recall visit for my HR-V. The work was done in a timely manner. Rick St. James is a friendly service advisor with a pleasant personality.
Greg provided very good service. He explained in detail what was required for our CRV. Disappointed, when we went to pick up the car after the call, the place was closed. We entered from the sales office and we were able to pay and pick up the car. we were not given any detail on the phone what to do. Other than that everything went well! John
Last visit for service was satisfactory. No free car wash offered - perhaps a pandemic cut? The usual recommendations for additional servicing that double the cost if accepted. Good communication and generally friendly staff. Vehicle pickup entailed a bit of a hunt, found around corner on back wall as coded on key tag with assistance of intake staff rather than just outside door on right as instructed.
Really happy to write that Sunil Patel was really helpful during our car buying process.He was knowledgeable and gave the best price for trade-in. I would definitely recommend him for your car purchase at Pickering Honda
Rick st.James is the best service advisor. Knowledgeable, thorough and great customer service.
Very fast, friendly and efficient service! Service team was very attentive. I’ve been to the Pickering location several times for my scheduled service, they have provided excellent service every time.
I Just leased my second CRV from SUNIL PATEL At Pickering Honda. Sunil is best person to dealing with. With Sunil all the process are very smooth. Sunil guidance and knowledge makes easy for my decision. Thanks Sunil. More business coming to you. Finance manager Emily and Manager Hasan are nice and helpful.
Everyone was very friendly. My drive home was very important to me and I got home quickly. the return was just as quick. I look forward to next time.
Very fast, friendly and efficient service! Staff works with you to find the best car and add ons that work best for you. Would recommend to anyone!
I was very satisfied overall with Pickering Honda's service. Our salesman, Ali Raza, was very patient, knowledgeable, and professional. He is the reason I bought a Honda Civic 2018. I had just gone there to window-shop, but he convinced me to buy it instead. Overall, I am very happy and satisfied with my decision.
Justin Shereeves was our salesman for the purchases of a CR-V. He was impressively familiar with the vehicle and made the process of purchasing very smooth. He was very helpful choosing options and never pressured us. I will recommend Justin and Pickering Honda whenever the opportunity arises.
Our family is fairly new to the area and we have taken our vehicle here a couples of times and the service received has been excellent so far!
Stephen Baker at Pickering Honda was a pleasure to deal with. It was a seamless process to return our old CRV and upgrade to the new model. He is very patient and truly listens and offers suggestions that keeps the customer first.
I’ve always been happy with Picking Honda’s Service. The staff really try to accommodate their customers needs and in most cases go above and beyond. Thanks
William from the Parts department at Honda Pickering was incredibly helpful and patient when it came to answering my many questions. He took the time to email me and follow up with a phone call to further give me details on several items I need to be priced. He was helpful, professional, knowledgeable, and patient! Very Pleased.
Staff is very friendly and professional. Service time is prompt and efficient. They listen to your needs and are not pushy. I will continue to take my CRV for service at Pickering Honda. Thank you!
My husband and I have bought our vehicles from George Choleras for many years (25+). George has always been very fair with us and has understood what we want and has made sure that we got it. We would recommend George for a positive experience when purchasing a new vehicle. Everyone that George introduced us to was very helpful.
Always a pleasure doing business with Aatif and Dan! I purchased my third vehicle from Pickering Honda just recently and and we keep going back to them entirely because of the professionalism and the excellent service that we have received from the staff.
Great service, did not have to wait long for my vehicle. Pleasant staff. I will continue to bring my Civic to Pickering Honda for servicing in future
Excellent Service. Explained work that was done on my vehicle. I have dealt with Pickering Honda for several years and have always found them to be very helpful.
Staff is always professional, polite and friendly, flexible and accommodating. Car number 4 from Pickering Honda, the next one will likely also be from Pickering Honda
I took my car in to have the winter tires changed out. They performed a general diagnostic and found it needed an alignment, which was done. Excellent service!
I took my car in to change my tires. The check-in was efficient and my car was finished in the time indicated. The staff were very helpful and friendly.
I have dealt with Pickering Honda for 23 years. I have always been pleased with both their sales and their service. This time was no exception. They have a new, improved service on arrival: they provide a tag with the service ID and your odometer reading. Very convenient.
I dealt with George Choleras. He was courteous, professional and helpful. He is abig part of the reason I have been coming back to Pickering Honda for about 30 years. PS Kimberley Dow was super helpful and professional as well. It was a pleasure to deal with both of them.
I always trust the dealership's service specials,excellent service, fast and friendly! It keeps me updated by having the free multipoint inspection when i get my oil change done.
Very professional, and excellent customer service. Calling or dealing through email was always a pleasure. I'll definitely use Pickering Honda again and will refer friends and family there as well
Freindly and knowledgeable staff. Very helpful and fair. Was having battery issues, ran a diagnostic test instead of just replacing it! Turns out it was not the battery. Thank you!
Excellent and courteous service,work always on estimate.They also respect current corona virus protocols. My car was sanitized when it was returned to me
As always, George provided timely and informative service. He put in extraordinary efforts to source my manual Honda Civic. He is an exceptional salesman- and has consistently provided outstanding service over the years I have dealt with him
Always pleasant and courteous with attention to details. Although I came in for just an oil change a more extensive service was performed. One I felt had been done merely weeks before but I suppose some things had not been done.
Service was timely and efficient. Really liked the Text / email estimate with approve, makes for an efficient process. From a covid standpoint, felt very comfortable that all precautions were taken to stop/limit covid.
Pickering Honda was exceptional in customer service. My salesman Ali was very courteous I took all the time I needed to find a vehicle that suited me.
Dan Deng was our sales person and he was fantastic. Very helpful and informative. Dan was very friendly and willing to answer any questions we had. Dan represents Honda very well.
CHENN was very professional and was friendly. He explained each and every little thing knowledgeably. I would love to come back to Chenn if I have any questions about the car which I bought from him
Very accommodating and easy to work with. The staff was friendly and very knowledgeable. I was able to buy my car with ease and trust.
I am always happy with Pickering Honda right from the purchase or our 2 vehicles from Justin to the service people. Always happy with the quality of the work done.
Just wanted to give a huge personal thank you to Jose and Aatif for helping me out with my purchase of my new car. Both gentlemen were attentive and supportive of what I needed in a vehicle and guided me to the right one!!!!! Thanks again guys
Friendly Helpful Quick service Communication to customer was excellent Explained everything well Great covid precautions also Sanitizer car afterwords Took care not to touch anything
Very professional and friendly staff. I have been going to this Pickering dealership for 30 years and always have great service. Only once went to another dealership and was disappointed so will continue with Pickering.
I've been going to this dealership for 10+ years and I continue to receive great service. The staff are very competent staff and are always willing to explain the work that needs to be done. I always expect a high level of service when i take my car in and they never fail. Great dealership.
Excellent set up at the Service Reception regarding Covid-protocol. Well attended by Rick, the Service Advisor. Excellent job by Khan, the mechanic. I keep coming back for my Honda service here for over 15 years. Keep up the good work!
Excellent service. Especially from Rick St James! Very professional. Clean and pleasant environment. Excellent covid protocols. I would highly recommend this dealership to everyone. Thank you
Great Service on the phone and in person. Quick turnaround on my new car, everything met my expectations. Will continue to go there for great people and great cars!
Excellent work done.Fixed the light on drivers side door which was not a fault of Honda. Much appreciated. Fast friendly reliable and service and kept me in the loop of all work being performed.
Delivered as promised and great tools provided to communicate needed additional work and progress. electronic payment option limited unnecessary onsite presence. Well done Pickering Honda team
Fast. Courteous. Caring. Thorough written follow up. Respected expertise. Absolutely appreciated the sanitizing and in-person COVID respected protocols being followed. Uber was greatly appreciated.
I am always pleased with the helpful advice when I come in. Robin Chan, my service advisor was very helpful and had my car ready when promised.
Quick confirmation of appointment. Short wait in line for service advisor Greg. Friendly service. Uber was there in no time to take me home. Problem with my Sirius XM service was resolved in a reasonable timeframe.
I'm very happy I chose Pickering Honda to purchase my first car. I had the best experience and all my questions were answered with every detail I needed to make my purchase. Jose and Aatif did an amazing job in helping me making the right choice. I am happy with my purchase. I will recommend Pickering Honda to all my friends.
Fast service. They had my car in and out in a timely manner and had me feel like a valued customer of theirs! Thank you
I always get the best service thanks to Rick St. James, he is by far the best and most reliable service advisor. I only book thru Rick.
First class service by experienced sales person. Good nature sales manager. I will come back again and again. Keep up the good work George and Atif. Thanks
I had my Accord in for a recall repair. Awesome customer service, friendly staff and efficient service response. always happy with any service I have received from Pickering Honda, they put the customer first. this visit was no different, as I pulled into the garage, an associate guided me into a safe parking area and then guided me into the service area, advising me of which person to see first. Greg collected my information and processed my service requirements as soon as I arrived and had an Uber driver onsite at the same time I was walking out the door ...
always been happy with the dealership, we bought the car from Pickering Honda and have had it services by them since we purchased the car in January 2008
Want to say thanks to Rick in service for taking such good care of me with my A/C issue. He is a gentleman and a true professional. Keep up the good work. Also thanks to Matt Pearen for always making time for me when it comes to looking for a new lease. I am looking forward to switching cars soon. Thanks again gentlemen.
Excellent maintenance service was provided at Pickering Honda. I had many items that needed attention and everything was fixed to my satisfaction. A great service team all around!
Am very pleased with your dealership and service depth. Would and have recommended to family and friends. I have an HRV and love it. My second one and I keep coming back.
Great service. Experienced staff are really helpful. I usually get different service reps whenever I visit your dealership. I like your waiting room and the coffee machine.
I was there to have my seasonal tire swap. My CRV was ready in about 1 1/2 hours. Your new tire logging system is much better then the old hand written one. I also liked that I was kept informed of the service through texts and that I could pay for the service through my cellphone while I was waiting for the paper work to be finalized.
Very reliable, friendly, good quality service, price is very affordable and its very convenient to book an appointment. Waiting time for the service is convenient as promised.
I've never had a bad experience at Pickering Honda. The service people are very knowledgeable and easy to deal with. Never an issue! Always a good experience!
Pickering Honda makes it easy and simple to book a service appointment. When I arrived my car was taken right away with no wait. I sat in the waiting area while they did an oil change and a transmission flush. 35 minutes later my car was done and I was on my way. There are social distancing measures, a Covid symptom survey and sanitization of the vehicle after the work is done. Keep up the great job Pickering Honda!
Kian was Very helpful and supportive. Enjoy the test drive in the information he gave us regarding the car. Happy with the experience... would recommend to others
Dan deng helped me to purchase a new car. He was very helpful, and recommend everyone to purchase a car from Pickering Honda. Great service.
This was probably the best service visit since you moved to this location. I received proactive calls and my voice messages were returned very quickly. I only wish they had the part for my recall as I needed a 2nd visit to get the work done. Other than that everything was excellent. The Pickering Honda team has set a new bar for excellence in customer service.
We just purchased a used Honda Pilot from Pickering Honda. We were very pleased with the service we received from Sylvain Martineau. He was very helpful and informative. Thanks for making the purchase so easy.
My service was excellent, professional and smooth. My sales representative was friendly, understanding and patient. I am more than satisfied with the service and vehicle.
This latest visit was exceptional. Better than any previous and considering the COVID impact it was a nice surprise. Doors opened on time. The reception was quick and friendly. The covid screening was thoughtful and speedy. The waiting room was well setup for social distancing. The car was ready quickly and the payment process was fast and I was on my way well before I expected to be.
Great dealership, great customer service. Quick friendly service. Safe, clean environment that I felt comfortable coming in during COVID times. Overall great experience 5 star.
Purchased a 2018 Honda accord touring recently. We want do you thank our sales rep Kian for friendly service and helpful informative discussions. We were pleased with the entire experience and recommend others to purchase their Honda from the green Honda
I felt this visit was safe and efficient. I was very happy when I was directed to advisor Jay . I believe he is the most professional and knowledgeable advisor. He is a big reason my visit was seamless.
First out is my agent George Choleras who provided me excellent advice re: repairing my cars broken windshield. Then Rick St. James who clearly discussed the issues re: correct repairs and dealing with my Insurance company. Upon arrival I met the dynamo personality Maria who checked my Covid 19 details. I was then given a courtesy car of which I dealt with Brian. He is the total package of Pickering Honda being a friendly place to do business. All in all, very satisfied with the work completed, in a timely fashion and the employees, who made the experience painless. I have ...
Long time customer of this dealership because they are great to deal with. Always helpful and responsive to my needs. COVID protocols being properly observed.
I had a great experience as always by this dealership Friendly welcome with al the safety measurements in place because of Covid fast service and great communication
I found this Honda dealership very organized and clean.The staff were polite and helpful.They were very diligent towards the covid protocol and everyone was more than 6 feet apart.The communication was extremely good also..I received both email and texts regarding the work done on my 2018 Honda Civic..a.very impressive dealership.I would highly recommend
It’s always a pleasure dealing with Dan Deng. He’s alway available, knowledgeable and friendly. Dan brings be back to Pickering Honda. Dan doesn’t forget your needs.
Excellent work..friendly service advisor......... ... app con venient.. book ing was gre at ... telephone advisor was polite... fol low up with Jennifer went well.. thank you
Servicing my car was easy and on time and Honda arranged reluable shuttle transportation which was appreciated. An extra concern about my vehicle was addressed at pick up. I think quality of work was good but am not able to tell for sure as I am not knowledgeable about car engines. Staff is polite and helpful.
Staff very friendly. Services done early. I took in two cars for service and they were both done quickly. Covid safety done well. Uber driver came quickly within 5 minutes.
The drivers did not move/adjust my car seat as requested. Service was pretty fast. Greeter/Covid screener was pleasant and courteous. Follow up from the Service Dept. the next day was great.
The staff was very friendly and professional. They offered to stay a little later to allow me to pick up my vehicle once the servicing was done. Thanks guys.
Dan Deng once again made the process of buying a vehicle during a pandemic an easy experience. I cannot express how grateful we are for the level of attention we once again received. See you again very soon!
Robin and the rest of the service staff were very professional and did a good job communicating and also adhering to Covid19 protocols. I expect I will be seeing them again give that I just bought a 2021 CRV from this dealership last month, in addition to my 2015 Accord.
Staff very approachable and polite.Service is excellent and communication and follow up are appreciated. They are to be commended on their Covid19 protocol.I would not hesitate to recommend them
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